THINX Reviews
THINX Customer Reviews (5)
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THINX Customer’s Q&A
THINX FAQs
About Shethinx.com Prices and Cost?
The prices for Shethinx.com products vary depending on the style and absorbency level. For example, the Hi-Waist period underwear designed for heavy absorbency is priced at $35, with the option of interest-free payments. Customers can save by purchasing multiple pairs, such as a 10% discount when buying three. It's important to note that these prices do not include potential additional costs like local taxes, duties, brokerage fees, and VATs for international customers. Additionally, customers may face custom charges when ordering multiple items, as reported by some buyers. There are also occasional discounts and coupon codes available that can provide a 5% off on purchases. The value proposition of Shethinx products lies in their reusability and sustainability, which may offer long-term savings compared to traditional menstrual products.
About Shethinx.com Popular Products and Services?
Among the popular products from Shethinx.com, the period underwear stands out, particularly the Hiphugger, Sport, and Boyshort styles. These are favored for their comfort and absorbency, with the Hiphugger being ideal for heavy days. The Speax line, designed for light bladder leaks, is also well-received. Services include a flexible return policy and bundle discounts. The brand is acclaimed for its sustainable approach and innovative products that cater to menstrual and incontinence needs, providing a reusable alternative to traditional disposables.
About Shethinx.com Payment Method?
Shethinx.com offers a variety of payment methods to accommodate their customers. For those who prefer to spread out the cost, Afterpay is available, allowing the total amount to be divided into four equal installments every two weeks from the payment method set up by the customer. This option is interest-free and can be managed directly through the customer's Afterpay account. Additionally, the website provides secure payment options for the protection of personal and financial information during transactions..
Shethinx.com Return Policy?
Shethinx.com has a return policy that allows customers to return or exchange items within 45 days of purchase. Products can be returned for a different color, size, or style of equal or lesser value, refunded for a digital gift card, or refunded to the original payment method. The process is managed through their online returns portal. As for the shipping policy, US exchange orders are typically processed within 1–2 business days and should arrive within 5–7 business days via standard shipping. International exchange orders are shipped via UPS Worldwide Expedited DDP. Final sale items, Thinx "merch", and gift cards are nonrefundable. Customers are encouraged to use the returns portal for easy management of returns and exchanges.
What is the return policy for Shethinx products?
The return policy for Shethinx products allows customers to return or exchange items within 60 days of delivery. The products must be unworn, unwashed, and in their original condition. Customers can initiate a return or exchange via the Shethinx website, where they will be guided through the process. Refunds are issued to the original form of payment or as store credit, depending on the customer's preference. It's important to note that final sale items are not eligible for return or exchange. For defective or incorrect items, customers are advised to contact customer service for assistance.